Hard Disk Manager 15 – Troubleshoot Backup Issues

1. Backup Program Folder

2. NAS and Backup

3. “No free space” Error When Trying To Backup/Copy Disk

4. How To: Using RAW Processing During Backup To VD

5. Issue: Scheduled Backup Overwrites Itself

6. The Wizard Has Found A Hard Disk It Cannot Work With

7. Archive Formats

8.  Network Backup Stops After Writing Some Data

9. Mapped Network Drives Are Not Displayed

10. Immediately After Backing Up, Manual Integrity Check Produces An Error

11. Cyclic Full Backup Is Created Instead Of Differential

12. Dynamic Disk Support In HDM

13. BitLocker-encrypted (BDE) partition support

14. Backup Or Copy Fails With The Error “VSS: Can’t Read Volume Data”

15. Backup Doesn’t Include Outlook Files From User Directory

16. OS Auxiliary Files Appear In Backup Regardless Of Settings

17. How To Troubleshoot VSS Problems

18. How To Exclude Folders From A Backup

19. How To Backup Files To A Local Drive

20. After Adding Archive It Does Not Appear In Database

21. VHD Backup Is Slow

22. How To Create Backup Capsule

If your problem is not listed

Please reproduce the issue and gather log files.

How To Collect Log Files In Products For Windows

If the operation you’re trying to perform requires restart, please navigate to the program installation folder (usually C:\Program Files\Paragon Software\Product Name\)

Open layout.ini file

Make sure you have the folowing option enabled:

Write logs into Bluescrn = on

If it’s off, change it to on

Then reproduce the issue and collect log files.

Please also attach stubact.log file located in bluescrn subfolder (usually C:\Program Files\Paragon Software\Product Name\bluescrn).

If you encounter issues during performing operations from Recovery Media, please reproduce the issue and gather log files using these instructions:

How To Collect Paragon Log Files In The WinPE Rescue Environment
How To Collect Paragon Log Files In Linux Recovery Media

Create screenshots or photos if possible.

How To Create A Screenshot

Then send the created files to Support Team. Make sure to provide detailed step-by-step description of the issue you’re encountering.

How To Contact Paragon Support/Sales Team

Hard Disk Manager™ for Windows
Tags: backup, Hard Disk Manager

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