Backup Doesn’t Include Outlook Files From User Directory

Scenario: after backing up, you discover that your Outlook data wasn’t included

Please also refer to Some files are missing after copy or restore.

Windows has a registry key HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/BackupRestore/FilesNotToSnapshot that governs which files are excluded from VSS snapshots. It affects all VSS calls, including those from HDM. By default, this key lists Outlook files in user’s AppData:

• $UserProfile$/AppData/Local/Microsoft/Outlook/*.oab
• $UserProfile$/AppData/Local/Microsoft/Outlook/*.ost

The possible solutions are:

1. Delete these registry keys;
2. Switch from VSS to Hot Processing in the program settings.

Either of them should solve the problem.

Backup & Recovery, Hard Disk Manager™ for Windows, Know how: Paragon, Know how: Windows
Tags: backup, issue

Loading...