Before you begin searching on how to troubleshoot your issue, please make sure to look through the
Common recommendations
Make sure you’re using the latest version. It’s always available in MyParagon portal
Most operations cannot be applied if your filesystem in bad condition. Make sure to check and fix filesystem errors on all involved volumes using CHKDSK.
Using Recovery Media allows you to work with your hard drives in an isolated environment. If some of volumes are locked when you work with them from Windows, try this method. Besides, this is recommended approach when copying/migrating your primary hard drive with OS, for example. How To Create USB Recovery Media In HDM16 Product Family