In order to create Recovery Media in HDM 16 product family, please follow steps below:
STEP 1 – Locating Recovery Media Builder
Proceed to Home Tab:
Locate Recovery Media Builder section on the left side of the screen:
STEP 2 – Recovery Media Builder Wizard
Starting the RMB Wizard, you will be transferred to the welcome page with two checkboxes offered.
1) Advanced mode. This option allows to configure network connection or add drivers to recovery media;
2) Use ADK/WAIK. This option is needed when you need to create .ISO image of Recovery Media or when native Recovery WIM is not available or corrupted.
It is recommended to use defaults on this step if you don’t need to prepare advanced recovery media.
If you want to create recovery media based on WAIK/ADK please follow steps from this article.
Select a USB flash drive, which you wish to use as a bootable media.
It is recommended to use less than 32 GB size USB flash for stable FAT32 functionality.
Having the drive selected, confirm the operation by clicking “Yes“, or select different device whether you selected a wrong one by accident.
Please wait, while Recovery Media is preparing.
Succeeding with recovery media creation, it is required to check if you can boot with this recovery USB flash. Learn more about the process in this article.
Below you will find suggested options after you select “Advanced mode“:
It’s usually advisable to get drivers from the manufacturer’s website. OEMs typically provide drivers for download in a section called Support or Downloads. Driver packages often comes as .exe files that unpack themselves into a folder including files with extensions .sys, .inf and others. Unpack them somewhere. An .inf file is the index of a driver packet. Our software needs necessarily an .inf file to implement a driver.
Alternatively, you can retrieve the drivers from within your Windows. Launch Windows Device Manager (right click My Computer > Manage > Device Manager) and locate the device. Double click the device and open Driver > Driver Details. There, you should see several .sys files with the path
For each of them that lists a provider other than Microsoft Corporation, write down its name. Then open
C:\Windows\System32\DriverStore\FileRepository\ (you’ll need to enable display of protected system files in folder options) and search for each filename you wrote down. They will be inside folders. Save the contents of each folder elsewhere.
Setting up network configuration:
Having selected WAIK/ADK option, you will need to choose, where Recovery Media will be stored – on an .ISO image or physical device:
Then locate and select installation WAIK/ADK path.
Once again, you can learn more about WAIK/ADK installation here.
If you encounter problems during Recovery Media creation, please send us the rmbengine.log file located in the program subfolder (default path – C:\Program Files\Paragon Software\Hard Disk Manager 16\program).
Create screenshots or photos if possible.
Then send the created files to Support Team. Make sure to provide detailed step-by-step description of the issue you’re encountering.
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Tags: HDM 16, recovery media, WinPE