Please reproduce the issue and gather log files.
How To Collect Log Files In HDM17 Product Family
If the operation you’re trying to perform requires restart, please navigate to the program installation folder (usually C:\Program Files\Paragon Software\Product Name\)
Open layout.ini file
Make sure you have the folowing option enabled:
Write logs into Bluescrn = on
If it’s off, change it to on
Then reproduce the issue and collect log files.
Please also attach stubact.log file located in bluescrn subfolder (usually C:\Program Files\Paragon Software\Product Name\bluescrn).
Create screenshots or photos if possible.
Then send the created files to Support Team. Make sure to provide detailed step-by-step description of the issue you’re encountering.
Copy, Hard Disk Manager™ for Windows, HDM 17 product family, Migration