How to reset your password in “MyParagon”

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In case you forgot the password for your customer account, you can easily set a new one. Go to the sign-in page of “MyParagon” and click the Forgot password? link.

Now the following dialog opens. Please enter the e-mail address, used as login name for your customer account and click “Send”.

The following dialog offers an explanation for the next steps.

Now, please check your e-mail inbox for an e-mail from eservice@paragon-software.com with the subject “My Paragon. Password reset”.

You need to set and confirm a new password for your “MyParagon” account by clicking on the reset link which looks like:
https://my.paragon-software.com/#/password-reset?email=john.smith%40example.com&code=0123456789ABCDEFghij

This link will redirect you to our “Password Reset” site:

A click on “Sign in” will carry you directly to the sign-in page where you can log in to your “MyParagon” account with your e-mail address and the newly created password.