After a Major Windows update you are being asked to reactivate the program, although you have already activated it on the same computer.
Previously, our software used Windows’ Product ID to bind the license with a machine.
This ID used to be a constant value and was intended for license simplification. Unfortunately, the Product ID changes its value every time Windows 10 is undergoing a Major update (1511, 1607 “Anniversary Update”, 1703 “Creators Update”, 1709 “Fall Creators Update”, 1803 “April 2018 Update”, 1809 “October 2018 Update”).
In the latest build of Paragon Hard Disk Manager 16 (16.23.0) we implemented different licensing schema to solve activation issues caused by Windows Updates. The installation file can be downloaded from your MyParagon Account.
Now the MAC (media access control) address of a NIC (network interface controller) is used during the activation process. This MAC address is a unique identifier assigned to a NIC in form of 00-AA-FF-22-A1-F2. The individual characters are within the range A-F and 0-9.
When a software update is been rolled out, the activation method will not be changed automatically. It is necessary to reconfigure it manually. Please proceed as follows:
Note: The %ProgramData% directory is a hidden directory. Make the directory C:\ProgramData\ visible. Activate “Show hidden items” in the folder properties of the Windows Explorer. Undo this change after completing the operation.