Scenario: After select the ‘regular’/full scale interface, it loads with error messages about missing language file, etc. and then displays a complete corrupt User Interface.
This error means program configuration file was damaged (usually due to incorrect program shutdown)
To repair it please delete
“C:\Program Files\Paragon Software\<Product_name>\program\settings.xml”,
run installation file again and select “Repair”.
Note: The new installer of BR 16 SP2 and HDM 15 SP5 does not offer the options “Repair” or “Change”.
If this does not help, please uninstall the program, delete installation folder completely from C:\Program files\Paragon Software\ and install it again.