Sometimes we experience very difficult problems which need the deep analyze of the disk. In these cases support engineers could ask user to provide the DUMP file – this is metadata content of the particular partition on the disk (the problematic one).
Next is the instruction how to use this FSDump utility.
(this line will transfer you to work in C:| directory)
(this line runs utility)
fsdump *: > dump_disk*
(replace * with the necessary partitions letter)
For example fsdump D: > dump
In case drive letter was not assigned to the volume, run Windows Disk Management (Start – Run… diskmgmt.msc). Find the volume in the list below: remember its Disk number and Partition number (as shown on a screnshot: Disk number is 0, and Partition number is 2):
Use the following command in CMD:
(replace X and Y with Disk number and Partition number).
5) After the process succeed you’ll get a message about finishing.
6) Send us gathered dump file.