A file system dump is a file containing technical details of a partition. It can give Paragon engineers required information about the file system, possible errors, file structure and such.
It does not include any file content or other personal data stored on the disk. Although it contains names of files and folders.
Please download the terminal executable from here (right click – Download linked file as…), extract the fsdump file from fsdump.zip to Desktop folder, and perform the following actions:
diskutil unmount /dev/diskXsY
where “diskXsY” is the disk identifier.
If you get “Can’t open “/dev/diskXsY” : Resource busy” message when running ./fsdump command, most likely the disk was still mounted, so make sure it’s not.
sudo ./fsdump /dev/diskXsY | bzip2 > fsdump_diskXsY.bz2Whole disk (use only if asked by Support specialist!):
sudo ./fsdump --force /dev/diskX | bzip2 > fsdump_diskX.bz2
If you’re still getting empty file, please copy Terminal output and send it to Support Team.
If you need to create dump of the Macintosh HD partition, please boot in recovery mode and create the dump from there.