Welcome to Paragon Knowledge Base

Please select your product from appropriate category to display related articles or use Search bar.

If you couldn’t find an answer to your question in our Knowledge Base or in case of a very specific issue you can always contact Paragon Support Team through your account page.

Please follow this article to make support team easier to investigate the issue and provide a solution: How to write support requests

In case you have any kind of problem with our software let us help you faster sending program log files in addition to problem description.

Here is the list of articles on how to collect log files depending on your product:

For issues with our new Customer Center (CC) and activation of the new “NTFS for Mac 14” please refer to

FAQ Activation of NTFS for Mac 14

FAQ Activation of Paragon Product in new CC

Known issues during activation