Q: When I try to install an update for Drive Backup/Partition Manager/other Paragon product I get an error:
"error 1316.A network error occured while attempting to read from the file ..."
A: This happens if you try to install new build while previous build is still installed. Install Wizard can't uninstall previous build correctly and gives this error. This may also happen if trial version or free promo-version of the product is installed on a computer. The solution is simple:
- uninstall previous build
- reboot the computer
- find the folder where Drive Backup/Partition Manager was installed, usually it's "C:\Program Files\Paragon Software\[PRODUCT_NAME]" and delete this folder
- now install newer version
This occurs only for products that come as MSI package (installation file with ".msi" extension).